A boost for Salamander Pumps as it appoints new roles

Salamander Pumps, one of the UK’s leading manufacturers of domestic water boosting solutions, has appointed a new National Training Manager and a Customer Experience Manager, following a string of internal promotions.

Mike Oxley has been appointed as the brand’s new National Training Manager, having been with the company since 2010 when he joined as a Technical Support Advisor.

Meanwhile, Debbie Evans has been promoted to Customer Experience Manager, following two years at Salamander Pumps.

In their new roles, both Mike and Debbie will report into Claire Thompson, who last year moved into a newly created role – Head of Customer Experience and Marketing – having worked within the marketing team for over nine years.

Mike Oxley’s new role will see him develop and deliver Salamander Pumps’ training strategy, building on the company’s commitment to training and education. He will also be responsible for developing the Salamander eSchool and delivering in-person training to employees, installers, merchants, engineers, and college students, helping to educate on Salamander Pumps’ product range.

Debbie Evans’ new role will focus on managing a team of 11 Customer Service Technical Advisors, to further enhance the performance of the department and achieve brand targets.

Mike Oxley said of his new role: “I am delighted to take on this new challenge and I’m really looking forward to getting stuck in. I’ll be attending industry events to speak to installers and merchants about our product ranges, using their feedback to improve the standard of training and online learning we can offer.”

Debbie Evans added: “I’m really excited to be starting my new position within the company! I’ve always loved working for Salamander Pumps – I like that we have a family feel across all levels of the company, and that it’s a complete team to continually improve our products and the services that we can offer our customers.”

For more information, contact Salamander Pumps’ press office on salamander@prohibitionpr.co.uk or call 0113 4304 160