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Domestic & General now has 10 million customers worldwide, confirming its growth and resilience in the prevailing economic climate. For over 60 years the company has provided product protection for major domestic appliances, consumer electronic products and central heating systems. In recent years growth has been driven largely by a clear customer focus and continuous product development.
This includes innovations such as Repair & Protect which enables customers to buy a plan at the point of need which protects them for their immediate breakdown and subsequent faults for an additional period.
The company currently operates in 11 countries and international sales make up 22% of total business, a figure which is expected to grow considerably in the coming years.
“This is a wonderful achievement which reflects the great efforts we have made to ensure our products remains relevant, necessary and central in the lives of our customers,” says group chief executive John Pearmund. “Our growth has been built on providing our customers with peace of mind and the highest levels of service and we look forward to helping them for years to come.”
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