Our growth is due in large part to a very strong performance by our Repair Plus One product. This allows customers to buy a plan that protects them for their immediate breakdown and any subsequent breakdowns over the following year, and is proving very popular with many of the brands that use Domestic & General's warranty services. Together with the growing trend for customers to buy protection for their product upon initial registration, these trends indicate that money-conscious consumers are increasingly looking for ways to safeguard against unexpected and expensive breakdowns.

We have also secured a number of new clients and partnerships from across a variety of markets. Already the leading warranty services provider for white goods brands in the UK, over the past year we have won retail clients including the Home Retail Group account, owners of Argos and Homebase. In the domestic heating sector, we were delighted to partner with Worcester, Bosch Group, the market leader in boilers and hot waters systems.

Group Chief Executive John Pearmund said, "We are extremely pleased to have reached the milestone of five million UK customers, and especially proud that in our last customer survey we received post- repair satisfaction ratings of over 94%. We know how highly people value our services, and we hope that many more people will look to us to help make their lives even easier."

0208 946 7777

www.domesticandgeneral.com

Printer friendly version

Email this article to a friend

Bookmark this

---