BSH promotes award win at point of salePublished: 11 January, 2012BSH Customer Service has introduced a selection of point of sale material to promote its recent TEQ Award win.
In 2011 BSH won the prestigious Total Excellence & Quality (TEQ) Award for the Best Customer Service in the UK white goods industry for the third year in a row.
Symphony pledges support for retailers with new year dealPublished: 11 January, 2012Leading furniture manufacturer Symphony is to launch a major price promotion in a bid to help retailers battle the recession.
Offering over 50 per cent off its Gallery premium range of kitchens from January to March 2012, the fully funded sale will offer retailers a much needed kick start when it comes to giving their sales and margin a boost during the first quarter of the New Year. Premium cabinets will also be sold at standard assembled prices, while assembled cabinets will be offered at ready for assembly prices, and 33 per cent will be wiped off worktops - marking a clear advantage for customers.
Rayburn’s new brochure is hot off the shelfPublished: 11 January, 2012The updated Rayburn brochure details the versatility and quality of the central heating range cookers, demonstrates the advantages of Rayburn-cooked food and includes information on delivering reliable heating and hot water and ’10 reasons to own a Rayburn’.
Stunning Kitchens to Love brochure from K KitchensPublished: 11 January, 2012K Kitchens from the PJH Group has released its latest consumer brochure Kitchens to Love, featuring its largest collection of 62 furniture ranges.
An essential merchandising tool, the 136-page brochure features a range of new products, stunning photography illustrating the close-up quality that matters and creative kitchen planning ideas to inspire the consumer. There is also a separate price list.
Smeg consumer competitionPublished: 11 November, 2011Smeg is partnering with leading Rioja wine brand Campo Viejo, for a unique on-pack promotion featuring on around 800,000 bottles. The promotion offers customers the chance to ‘colour their kitchen’ and win up to £10,000 of state of the art Smeg appliances. The promotion also offers the winner the opportunity to attend a culinary Master Class with Spanish chef José Pizarro.
LDL Launches Autumn PromotionPublished: 11 November, 2011LDL has launched the latest edition of In Focus, its seasonal selection of new products supported by special promotional offers. The Autumn edition, which runs until 16 December 2011, focuses on the Linea range of premium wirework and new additions to the Furnipart collection of designer handles, available exclusively in the UK from LDL.
Free Blanco sink with every new tap ordered for displayPublished: 11 November, 2011In a special promotion, BLANCO are offering dealers a new BLANCOSUPRA undermount model for display, absolutely free when an order is placed for one of the new BLANCOGALAXY or BLANCOTRIM-FLEX taps. The new mixer taps from BLANCO both feature a practical pull-out head on a flexi hose, with temperature controlled by the tap.
Baumatic partners with leading brandsPublished: 11 November, 2011Baumatic has rolled out a series of promotions in a nationwide push targeting more than 12 million end consumers. The company is partnering with some big name brands including Finish, Laithwaites, Lakeland and Prestige to offer added value to many Baumatic appliances. Heavily supported by a national advertising campaign, the promotions will be advertised in leading Sunday newspaper magazines along with the names and contact details of Baumatic’s participating retailers. Launched at the start of October the promotions run until the end of December.
LDL launches Summer PromotionPublished: 22 August, 2011LDL Components, the leading UK distributor of high quality furniture fittings, has launched its annual summer promotion. Running from 11 July until 31 August, the promotion comprises enticing special offers and discounts across a range of LDL’s most popular lines, including kitchen storage items and accessories, LED lighting solutions and wardrobe hanging rails.
Siemens offers money back guarantee on i-Dos washingPublished: 22 August, 2011Siemens is offering a 30-day money-back guarantee on its i-Dos washing machine WM14S890GB. If customers are not satisfied with the wash after using it for 30 days, Siemens will take the machine away and give a full refund. At the end of the 30-day trial, customers who keep the machine will receive a 12-month supply of washing detergent and fabric conditioner absolutely free.
New Siemens promotion offers free 1-day cookery coursePublished: 22 August, 2011Leading kitchen appliance manufacturer, Siemens has announced a new promotion for its elite kitchen retail showrooms, known as iQ Design Studios. From 1st July through 30th September customers who purchase a minimum of five Siemens appliances with their new kitchen through an iQ Design Studio will be invited to attend a free 1-day cooking course at the renowned Ashburton Cookery School.
Ultraheat autumn stainless steel promotionPublished: 13 August, 2010Here's an offer you won't want to miss. Ultraheat is reducing prices by up to 27% on stainless steel designer radiators and towel rails in its Premier Range this autumn.
Ice cool offer from BaumaticPublished: 13 August, 2010Baumatic is giving away one of its superb Gelato ice cream makers with every new range cooker purchased from Magnet Kitchens during its summer sale.
New training modules from Geberit give retailers hands-on experiencePublished: 31 July, 2010A formalised addition to Geberit’s training programme of RIBA-approved CPD presentations, new modules have been introduced to help retailers fully understand the benefits of wall-hung sanitaryware and how to convey this to their customers.
ROPER RHODES ANNOUNCE 25% OFF ALL TAP PRICES *Published: 09 June, 2009All Roper Rhodes tap prices have just been reduced by 25% against April 2009 published tap prices. We are pleased to announce the reduction following recent negotiations with our supplier and improved efficiencies at their factory site.
The quality of the taps remains completely unchanged, but the value for money improves significantly.
HUGE rewards for retailers in new incentive programme from ShadesStar Rewards for our Star Retailers!Published: 01 June, 2009In arguably the biggest bathroom promotion for some time, Shades is offering a fantastic opportunity to its retailers in the shape of a massive incentive programme with some truly show-stopping rewards including brand new cars and vouchers for exotic holidays. The programme - aptly called Star Rewards - is unprecedented on such a large scale within the furniture industry, and Shades is very excited about sharing so many fantastic rewards with its successful retailers.
Chocolate-coated incentives from KWCAward-winning manufacturer KWC FAUCETS is offering an unusual sweetener to showroom sales staff in the UK between June 1st to August 30th. Encouraging people to "Gain Fifty Pounds" may not, at first, seem like such a healthy idea, but as the number in question refers to quid rather than weight - and that it's wallets rather than waistlines that are set to expand - the incentive becomes very appetizing.Published: 27 May, 2009Dealers will already be familiar with the desirable benefits of the ultra-stylish, high performance range of designs on offer from KWC, but now the company is bringing together the renowned notions of Swiss manufacturing excellence and deliciously tempting chocolate into one tasty package.
AGA REFRIGERATION OFFERS A £1,000 DISCOUNTAGA Refrigeration is giving customers a discount of up to £1,000 on its elite range of fridges and wine cellars throughout April, May and June 2009.Published: 07 April, 2009The Premium Wine Cellar, Standard and Maxi fridges will enjoy a discount of £1,000 and the side by side fridge will have a discount of £750.
Inspired by the iconic AGA brand, AGA fridges and wine cellars are among the most technologically advanced and energy efficient available in the UK - even the larger models cost less to run than a 50kW light bulb. Designed and engineered with both the serious cook and families in mind, they have a wealth of features including the latest frost-free technology, precision temperature control and incredibly well designed storage. The collection comprises the AGA Premium Wine Cellar, the AGA Premium refrigerator and the AGA Side-by-Side fridge freezer.
Relax and unwind with great style from ScrewfixPublished: 25 March, 2009As people stay put and moving house becomes a daunting prospect, it may well be the perfect time for enhancing bathrooms so they become a relaxing place to unwind and forget about the stresses of the day and of course, add value to your property for when the market picks back up.
- RAK Ceramics UK launches new industry awardsPublished: 19 March, 2009
RAK Ceramics is upping the ante in the bathroom industry by encouraging its customers to demonstrate innovation and dedication to RAK Ceramics' brand. With the introduction of its brand new awards, RAK Ceramics UK is creating a platform for its customers to really shine and to walk off with some fabulous prizes to boot.
As well as a raft of awards targeted at RAK Ceramics' existing customer base the company is also calling on hot new British design talent studying product design at UK colleges and universities to step up to the challenge of creating a stunning sanitaryware design. The Dr Khater Massad Best Young Designer Award for an Individual Sanitaryware Design has been created to re-inject excitement into the world of bathroom design.
IDEAL BATHROOMS - MAKING THE DIFFERENCEPublished: 03 March, 2009Ideal Bathrooms is continuing to challenge and drive the market with new marketing initiatives to aid retailers with their business of selling bathrooms.
MAKING LIFE EASIER FOR THE RETAILERPublished: 03 March, 2009Recognising that they need to continue to meet retailers' requirements and provide a fast and efficient service for builders' merchants and plumbing trade counters, Ideal Bathrooms has recently added some core plumbing products from McAlpine and Polypipe to its stock lines.
ROCA LAUNCHES NEW DISPLAY PROMOTIONS FOR SPRING 2009Published: 03 March, 2009Roca, the leading global bathroom brand, has some special display promotions to offer it's retailers this Spring. The special offers cover Roca's latest ranges - the new Nexo suite and Senso Square basins & furniture.
BCG goes back to basics with customer service improvementsMore personal service and faster response now the normPublished: 03 March, 2009Leading bathroom, kitchen and heating distributor BCG has gone back to basics and consulted its customers on what direction they would like to see the business going in. The result is that BCG has totally reorganised its contact centre operation to more closely meet customer requirements, offering a more personal service and enabling calls to be directed more effectively. The latest customer service improvements implemented by BCG took effect in January, as a direct result of feedback received via BCG's innovative Partner Forum initiative. Feedback from customers since the changes suggests that the improvements have already made a big difference to the customer experience.
Bushboard's free training courses on Encore's solid surface are a major boon to the tradePublished: 03 March, 2009As part of its support package to the trade, Bushboard are running free training courses on its Encore solid surfacing range and newly introduced undermount sink solution. The day-long courses are held weekly at the company's headquarters and manufacturing plant in Wellingborough between 9.30 - 3pm and include a buffet lunch. Alternatively the company also offers the same training package at any of their 24 distributor partner premises across the UK.
Belling offers two tier schemePublished: 03 March, 2009Belling, the UK's number one cooking brand* offers retailers the Range Centre initiative. It involves a two-tiered scheme so independents can qualify for it in two different ways. Both tiers of the scheme ensure independents are offered Range Centre status but come with varying benefits.
Photo and Column by Danielle LillisPublished: 03 March, 2009In a recent survey Ideal Bathrooms asked 2000 consumers questions about buying a bathroom. When asked, 77% said that it is important to buy a reputable brand which is a philosophy Ideal Bathrooms firmly believes in with 25+ major brands in its portfolio. In todays difficult trading conditions this philosophy has never been more important as retailers and consumers continue to rely on good brands to provide the service, quality and choice that reputations have been built on.
Burbidge gets personal with new customer communicationsPublished: 12 December, 2008As part of its ongoing commitment to provide retailers with an unrivalled personalised service, Burbidge is launching a new customer communication programme to support smaller retailers, amid the increasingly difficult retail climate.
While retaining her role as marketing assistant at Burbidge, creating and delivering a range of marketing initiatives to raise the company's national profile, Kate Lily will now also assume responsibility for heading up a sophisticated, pro-active communications programme for smaller retailers. In a pioneering new move for the company, Kate will act as a personal contact for all smaller customers, maintaining communications at regular ten week intervals, to update on product innovations and provide advice as needed.
As well as her industry knowledge gained from her time at Burbidge, Kate brings an invaluable wealth of commercial experience to the role. Prior to joining Burbidge last year, Kate worked for eight years as a design and development manager, involved in creating and launching products at a European level and working with major brands such as Marks & Spencer.
Commenting on her new role, Kate explains: "I am looking forward to rolling out this new programme. Not only will it help us to get to know our smaller customers even better but will provide a useful insight into their changing requirements, in terms of both marketing material and product, so we can meet this more efficiently."
Ben Burbidge, manager director at Burbidge adds: "At Burbidge, we consider customer relations to be just as important as the craftmanship that goes into each product. Too often, businesses tend to focus on their larger clients, but, particularly amid this turbulent industry climate, we feel it is equally important to reach out to our smaller customer base. With this proactive and dedicated customer communication programme we believe we can help to provide them with the resources they need to sell our products and increase profits."
Burbidge is the longest established, leading UK kitchen frontals and accessories manufacturer. The company's products can be viewed in realistic room sets in its showroom in Coventry. Please call 024 7667 1600 or visit http://www.burbidge.co.uk/ for further information
Bristan's Grand Holiday WinnerPublished: 23 October, 2008Terry Mudston, of Newport Pagnell, has been picked as the first lucky winner from Bristan's August prize draw to win £1,000 worth of holiday vouchers and was presented with his gift by the local Bristan Area Sales Manager, Kevin Smith, at PTS in Milton Keynes.
On receiving his prize, Terry said: "I'd picked up a free copy of the Bristan mini plumbers product guide while I was in my local branch of PTS and thought I'd enter the competition."
"I was delighted to hear I'd won. I enjoy going on holidays and we were planning a luxury cruise to Hawaii next year, so the vouchers were most definitely a welcome win. As a plumber by trade, I'd definitely recommend the guide to anyone in the business." added Terry.
To be in with a chance to enter the next prize draw, simply pick up a copy of the mini product and price guide from your local Bristan stockist.
A pre-paid reply card is supplied and plumbers are invited to fill in their details and return it for a chance to win £1,000 worth of holiday vouchers.
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