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The Tile Association launch consumer warranty scheme
Published:  03 September, 2009

The Tile Association are so confident of their members' workmanship that they have introduced the TTA Warranty Scheme especially for TTA Registered Fixers working in the consumer sector. The Tile Association has used its power as the lead body for the industry to team up with a national insurance company who will back their fixer members' work.

The TTA Warranty Scheme is insurance backed and can be provided for tiling contracts from a value of £250 including VAT to a value of £5,000 including VAT. Cover will only be provided for wall and floor tiling in a single private residence with no business use and excludes projects such as swimming pools. We are assuming that most customers buy the tiles, so the TTA Warranty Scheme will only cover the workmanship of the TTA Fixer. It will cover your tiling for six years after full payment has been made for the tile installation works to the TTA Registered Fixer.

The Tile Association Warranty provides protection for consumers in the event the TTA Registered Contractor ceases to trade, through a legally recognised Insolvency Procedure or other defined causes such as death or state retirement. The policy runs for a total period of 6 years from completion of the works. For the first 2 years of cover, and where the contractor has ceased to trade, protection relates to defective workmanship. The policy then provides cover in the event of a specified Major Defect for a further period of 4 years, between the second and sixth anniversary of completion, extending the full policy term to 6 years in total. A Major Defect is considered to be an acknowledged defect caused by defective workmanship performed by the Contractor resulting in a breach of British Standard BS5385 and involves rectification work to over 40% of the Insured Works.

This will give TTA Registered Fixers an undoubted edge over any other fixers as this is the ONLY insurance backed warranty scheme in the tiling industry.

This scheme will be launched in September.

Keep your eye on TTA website www.tiles.org.uk for the launch date and further details.







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