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Fusion Care delivers a series of hands-on user initiatives in the form of regional seminars throughout the year, in addition to extra online training, generation of sales leads and regular newsletters with user tips. Online assistance and catalogue downloads are also standard features of the programme. All of these services are available to existing and new supported customers and are completely free.
The regional seminars will entail presentations and advice on how to get the best from your Fusion system and a ‘Fusion surgery' where users can speak with experts, take part in Q&A sessions and share hints and tips with other users on how best to use certain functions.
The Fusion Care programme allows customers to get even more from their investment in the Fusion system and ensure they are using its complete range of features and functions to fully benefit from the software and receive maximum return. The supported customer drive also includes excellent after sales follow up and support.
Fusion software, with its photorealistic designs and stunning presentation and detail, can completely revolutionise the design and supply process for all retailers from small independents to large chains and can significantly improve the enquiry to sales process. Fusion Care will add even more value to the software package and highlights Planit Fusions commitment to helping all of its customers to achieve profitability.
The key motive behind this initiative is to support Fusion customers on a day-to-day basis, to ensure that Fusion, as an integrated part of the point of sale process makes them more productive and competitive.
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