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A new booklet from the UK Government arrived at the Bathroom Manufacturers Association (BMA) offices recently. It is all about treating customers fairly and the booklet gives details about new regulations which clamp down on unfair sales and marketing practices.
The new rules were introduced in May 2008 and all businesses involved in the manufacture and sales of goods are affected. And bathrooms are no exception. Many of the existing laws have been replaced by this Consumer Protection from Unfair Trading Regulations 2008.
"Businesses which already trade fairly will have no worries, says Yvonne Orgill, Chief Executive of the BMA. But those who cut corners and perhaps bend the rules will need to know what may happen if they do. The Trading Standards Service will have new powers of investigation, and possible prosecution, if customers are misled or treated unfairly."
Under the new rules misleading descriptions in brochures could be dealt with more severely. Manufacturers must also be careful what claims they make about the technical standards to which their products comply.
More information about the new regulations can be found at this website www.businesslink.gov.uk/unfairtrading
In addition, the BMA's Bathroom Academy gives the latest information about bathroom products and the relevant regulations. One of the academy's modules goes into the details of Competition Law. More information is available from the BMA at
http://www.bathroom-association.org/
For further information, please contact BMA on 01782 747123 or visit http://www.bathroom-association.org/
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