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GDHA’s entire fleet of distribution lorries and engineer vans have been given an eye catching livery makeover, incorporating the latest Stoves, Belling, New World and Lec logos and photography to create real impact on the roads and ensure complete continuity for all of the brands - from advertising through to after sales.
With over 130 dedicated engineers out on the road, customer service forms a key part of the GDHA service, and the introduction of the new livery reflects this by making them instantly recognisable – as well as strengthening brand awareness with consumers across the country.
As the winners of the D&G TEQ award for customer service for the second year running, offering a total after sales service package is a subject close to GDHA’s heart. In fact, GDHA not only retained its number one position but once again achieved a record high quality rating score, beating the previous record it set in 2005. GDHA scored over 90 per cent from independent questionnaires sent to customers following a repair call.
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